PRIVACY POLICY

Last updated October 12, 2026

1. Our privacy commitment

Darrin's Garage respects your privacy. This policy explains what information the new storefront collects, why we use it, when it is shared, and the choices available to you. It applies to this website, customer accounts, carts, orders, reviews, and communications with us.

2. Information we collect

Information you provide

Depending on how you use the site, we may collect your name, email address, phone number, shipping address, account preferences, saved vehicles and nicknames, wishlist, cart contents, ratings and reviews, support messages, and other information you choose to provide.

Orders and payment records

When you place an order, we keep the items purchased, quantities, prices, order status, shipping details, and limited PayPal transaction references and status information needed to confirm payment, issue support, prevent duplicate processing, and maintain business records. PayPal may return a payer name, email address, shipping address, payer identifier, order identifier, and capture identifier. We do not use those references to access your PayPal account.

Account sign-in

If you choose “Continue with Google,” Google authenticates you and provides the basic account details needed to create or access your storefront account, such as your name, email address, email-verification status, and profile image. We do not receive your Google password.

Device and usage information

Our systems and service providers necessarily process the technical details of each request (such as your IP address, browser type, and request time) to deliver and secure the website. Only if you accept Analytics in our cookie settings, we also save a page-view record containing the page visited, referring site, campaign tags, a timestamp, and approximate country, region, and city derived from network information. These page-view records do not store your IP address, contain no cookie or visitor identifier, and are not saved at all unless you opt in. See our Cookie Policy. Administrative security and audit logs may include an IP address and user agent to protect the service and account for privileged actions.

3. How we use information

• Provide the storefront, account, saved garage, wishlist, cart, checkout, order history, and review features;
• Process, fulfill, deliver, refund, and support orders;
• Confirm part fitment and respond to questions;
• Authenticate users and protect accounts, payments, and the site from abuse or fraud;
• Send service-related messages about accounts, orders, or support;
• With your permission (Analytics), measure which pages and campaigns are useful so we can improve the shopping experience;
• Maintain records, enforce our terms, resolve disputes, and comply with legal obligations.

4. When information is shared

We share information only as reasonably needed for the purposes described above, including with:

• PayPal to create, approve, capture, verify, or refund payments;
• Google when you use Google sign-in;
• Cloudflare for website delivery, security, data storage, and service operation, including processing our optional page-view analytics records;
• Suppliers, fulfillment partners, and shipping carriers to source, pack, ship, track, or support your order;
• Professional advisers and authorities when necessary to comply with law, prevent fraud, enforce agreements, or protect rights and safety; and
• A successor business as part of a merger, sale, financing, or transfer, subject to appropriate protection of the information.

These providers may process information under their own privacy statements and contractual responsibilities.

5. Cookies and browser storage

We keep only what is needed to run the store unless you choose otherwise. Strictly necessary items keep you signed in, protect sign-in, hold a guest cart and your selected vehicle on your device, and remember your cookie choice. We use these because they are needed to provide the features you ask for. Optional Analytics is off until you accept it, and we rely on your consent for it. We do not use advertising or marketing cookies. You can change or withdraw your choice at any time with Cookie Settings in the footer. The full list of names, purposes, providers, and lifetimes is in our Cookie Policy. You can also clear cookies and local storage in your browser, but that may sign you out, remove a guest cart, or make us ask for your choice again.

6. Retention

We keep information for as long as reasonably necessary to provide the requested services and maintain appropriate business, tax, accounting, warranty, fraud-prevention, dispute, and legal records. Retention periods vary by record type. We may retain limited information after account closure when required for those purposes. Records of your cookie choice are kept up to about 3 years. Optional page-view analytics records contain no visitor identifier and are kept until we delete them; because of that, we cannot locate one visitor’s earlier page views if you withdraw consent. Cookie lifetimes in your browser are separate and are listed in the Cookie Policy.

7. Security

We use HTTPS encryption in transit, access controls, secure session settings, and service-provider safeguards designed to protect information. No online system is completely secure, so we cannot guarantee absolute security. Keep your Google account and devices protected, and contact us promptly if you suspect unauthorized access.

8. Your choices

You may review information available in your account, update saved garage details, remove wishlist items, and clear a guest cart through your browser. You may contact us to ask about access, correction, or deletion of personal information. We will respond consistent with applicable law and may need to verify your identity. Some order and transaction records cannot be deleted immediately because they must be retained for business or legal reasons.

You can accept, reject, or change optional cookie categories at any time through Cookie Settings in the footer; rejecting them does not limit shopping, sign-in, or checkout. We honor the Global Privacy Control browser signal as an opt-out of sale or sharing and targeted advertising, although we do not sell or share personal information or run targeted advertising.

Our service providers (including Cloudflare, Google, and PayPal) may process information in the United States and other countries where they operate, under their own terms and safeguards.

You can decline Google sign-in, but account-only features and checkout may then be unavailable. Payment privacy choices related to PayPal should be managed through PayPal.

Privacy rights under U.S. state laws

Depending on where you live, you may have the right to confirm whether we process your personal information and to access it, to correct it, to delete it, to receive a portable copy, and to opt out of the sale or sharing of personal information, targeted advertising, and certain profiling. You also have the right not to be treated unfavorably for using these rights. Based on the technologies described in our Cookie Policy, we do not sell or share personal information, do not use it for targeted advertising, and do not profile you in ways that produce legal or similarly significant effects.

How to use your rights. Email parts@darrinsgarage.com or call (251) 666-7317 and tell us what you would like to do and the email address on your account. We verify requests by matching them to information we already hold (for example, by confirming that you control the account email) and ask for more only if needed. You may use an authorized agent; we may ask for proof of their authority. We aim to respond within 45 days and will tell you if we need more time. If we decline a request, you may appeal by replying with the subject “Appeal”; we will answer in writing and, where the law requires, explain how to contact your state attorney general. Some order and transaction records must be kept for legal reasons.

Categories we collect. When you use the features that need them: identifiers and contact details (name, email, phone, shipping address); commercial information (carts, orders, wishlists, returns, reviews); account and vehicle preferences; and, only if you accept Analytics, approximate location and activity on this site (pages visited and referral source) without a visitor identifier. We do not collect biometric data, precise geolocation, or government identification numbers, and payment-card details stay with PayPal. We disclose information only to the providers listed under “When information is shared,” for the purposes described in this policy, and we keep it as described under “Retention.”

9. Children’s privacy

The storefront is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided such information, contact us so we can review and remove it where appropriate.

10. Changes to this policy

We may update this policy to reflect changes in the storefront, providers, or legal requirements. We will post the revised policy here and change the “Last updated” date. Material changes may also be communicated through the site or another appropriate method.