1. Return window
Returns are accepted within 30 days of purchase on items in new, unused condition for a full refund of the item price. Used or damaged items may still be returned, but require store approval before a refund is issued — we'll review the details you provide and follow up by email.
2. How to start a return
Sign in to My Garage, open Order history, find the order, and select Return an item. Choose the item and quantity, tell us why, and submit — you'll get a confirmation once we receive the request, and another once it's approved.
3. Refunds
Approved refunds are issued to your original PayPal payment method once we've reviewed the return. Original shipping charges are non-refundable unless the return is the result of our error (wrong item shipped, defective on arrival, or similar).
4. Exceptions
Some items may not be eligible for return because of their condition, installation, or nature. If you're not sure whether a part qualifies, contact us before starting a return and we'll help sort it out.
Contact us
Questions about a return can be sent to parts@darrinsgarage.com or by phone at (251) 666-7317.